1 What type of license key am I purchasing Is it permanent

The license key is subscription based and not a lifetime license

It remains valid for the duration of your active subscription such as three months or one year and expires when the subscription ends unless renewed


2 How many devices can I use the license key on

You can activate the same license key on up to five devices simultaneously under one subscription


3 Can I remove or replace devices linked to my license

Yes you can manage active devices directly from within the application

When activating a sixth device you will be asked to remove one or more existing devices

In special cases you may contact support


4 How do I receive my license key after payment

The license key is delivered instantly after successful payment via

Email

SMS

Order details page


5 I did not receive my license key What should I do

Please check your spam folder first

If you do not receive the license within two hours contact support and it will be resent immediately


6 Can I cancel my subscription

Yes you may cancel at any time after the current billing period

Access remains until the end of the paid term with no extra charges

There is no forced automatic renewal


7 Can I request a refund after activation

No refunds are available once the subscription is activated due to the nature of digital products

This is why we offer a full 30 day free trial


8 What if my license key does not work

We guarantee proper activation

Contact support within seven days from purchase and we will resolve the issue or reissue valid activation details


9 Does the store provide technical support

We guarantee correct activation and functionality

Basic guidance is included and additional support may depend on your subscription type


10 Can I share my license key

No the license key is confidential

Sharing it may result in suspension or termination without compensation


11 Do I need additional runtimes or libraries

No

All apps are built using C++ WinRT and run natively on Windows with no external dependencies


12 Are there limitations based on Windows edition

Apps are officially supported on Windows 10 and 11 Pro and Enterprise

They may work on Home but full functionality cannot be guaranteed