1 What type of license key am I purchasing Is it permanent
The license key is subscription based and not a lifetime license
It remains valid for the duration of your active subscription such as three months or one year and expires when the subscription ends unless renewed
2 How many devices can I use the license key on
You can activate the same license key on up to five devices simultaneously under one subscription
3 Can I remove or replace devices linked to my license
Yes you can manage active devices directly from within the application
When activating a sixth device you will be asked to remove one or more existing devices
In special cases you may contact support
4 How do I receive my license key after payment
The license key is delivered instantly after successful payment via
SMS
Order details page
5 I did not receive my license key What should I do
Please check your spam folder first
If you do not receive the license within two hours contact support and it will be resent immediately
6 Can I cancel my subscription
Yes you may cancel at any time after the current billing period
Access remains until the end of the paid term with no extra charges
There is no forced automatic renewal
7 Can I request a refund after activation
No refunds are available once the subscription is activated due to the nature of digital products
This is why we offer a full 30 day free trial
8 What if my license key does not work
We guarantee proper activation
Contact support within seven days from purchase and we will resolve the issue or reissue valid activation details
9 Does the store provide technical support
We guarantee correct activation and functionality
Basic guidance is included and additional support may depend on your subscription type
10 Can I share my license key
No the license key is confidential
Sharing it may result in suspension or termination without compensation
11 Do I need additional runtimes or libraries
No
All apps are built using C++ WinRT and run natively on Windows with no external dependencies
12 Are there limitations based on Windows edition
Apps are officially supported on Windows 10 and 11 Pro and Enterprise
They may work on Home but full functionality cannot be guaranteed